Global Connections through Technology Material

Question: Case Study: Global Connections through Technology Material. Answer: Summary: Using the Crowd as an Innovation Partner In recent time, every organization is facing difficulties to operate their business particularly in solving complex problem. Many organizations is appointing personnel to solve those problems but most of the time the problems are becoming so complex that limited number of employees are not getting success (Boudreau Lakhani, 2013). To manage this problem, many company now a day is involving crowedsource to solve complex problems for the organization. The concept of crowedsource is new in the business that is associated with the knowledge processing capabilities. The company specialized in amassing knowledge and innovation opportunities to address the problems and marshaling are relatively well-integrated environment (Muller et al., 2015). In contrast, a well-functioning crowd was loose and decentralized. Its varied skills, experience and perspectives to a problem with the widely diverse individuals exposes. Moreover, it is a scale that surpasses even the largest and most complex glob al corporation that, given the challenges of a focus on bringing in more people to work (Trasforini et al., 2015). The participant of the crowedsource is highly self motivated to provide their service but to arrange them in a structured way is to develop a crowed contest to increase the more number of quality participants in the process. To arrange more number of participants many companies are providing incentives to them to get more quality work (Meier, 2012). To take the advantage of the crowed innovation company should understand the summary of crowedsource approaches that is associated with the contest, collaborative communities, complementors and the labour markets, which is different from the traditional organization. Recommendations Filtering While using the crowedsource most important part is the filtering process. It allows filtering the source material as well as the purpose. With the help of the filter process, it is important to measure the quality of the job provided by the crowed because there will be lot of source available in the market and quality differs with the individual. Determining target solvers Company is accessing the crowed source to get a quality solution that is not possible with the existing employees. Therefore, it is important for the company to determine that who are going to solve the problem. Determining the solver community will help to increase the quality of the job. Determining the solver community, also reduce the time of the bidding process and limited number of participant genuinely cote for the job. Demonstrate the task properly Company has to demonstrate the problem properly because all the solvers are virtually connected to the company and they understand whatever company is uploading. If the quality of the task description is good then only company will get the better solution from their solver. Provide more wining scope When company is trying to get solution for complex problem then it needs quality. Quality personnel are available with good incentives only. Therefore, every company should provide lucrative incentive to get more number of solver involvements. Motivate solver Solver in this profession get intrinsic motivation however, company should also take initiative to motivate solver to increase the involvement of the participant. Summary: Managing knowledge Every activity of the business needs proper utilization of knowledge management to overcome every solution. Most importantly, knowledge is the source of every business that helps to attend the success of the business. Utilization of the knowledge is the core concept of the business therefore, it is very important to understand and manage knowledge properly so that they can maintain the proper database (Galliers Leidner, 2014). In recent time, knowledge is also serving as a product that is helping many companies to get business. Database is also considered as the knowledge that helps in the business process. There has been two approaches in the field of knowledge management that are codification strategy and personalization strategy (Von Krogh, 2012). Codification strategy is associated with the people to document approach whereas personalization strategy is associated with the people to people approach. Most of the consulting firm manages their knowledge implementing both the approa ches in their business. Consulting firm of knowledge management develop a network of people from different field who support them to solve various problem (Durst Runar Edvardsson, 2012). This activity can be done through the help of text or a document process or the knowledge can be transferred face to face to the client through the help of the expert. Therefore, management of knowledge is the utilization of the right talent in the right place to get the best solution (Alexy, George Salter, 2013). Developing a network for getting continuous problem is also important for the consulting firm otherwise they will not be able to sustain with the knowledge network. Recommendations Offer customized product Todays business environment is highly dynamic that changes its direction every moment due to the changing behaviour of the customer. Most importantly todays customer always need the unique product to satisfy their need because importance of the basic requirement is less. To attract valuable customer it is important for the consulting firm to offer customized service so that they can meet the demand of the customer. There are another benefit of the customized service that is it will fit the requirement of every customer and they will not hesitate to approach the company to avail their service. Use explicit or tacit knowledge A knowledge consulting firm should use both explicit and tacit knowledge in their business. Explicit knowledge will help to implement it in document or in database whereas tacit knowledge is associated with the context, experience, practice and values that provide more business scope. Do not isolate your knowledge management Isolation of the business scope is the associated with the business risk because it will limit the customer profile as well as the business scope. No consulting firm should restrict their knowledge management within certain industries rather they should develop the network of people in such a way so that they can access any problem and provide solution. It helps to work with the related problem of a certain business that increases the scope. Isolation also restricts the growth of the organization in terms of experience and they will not be able to increase their business. References Alexy, O., George, G., Salter, A. J. (2013). Cui bono? The selective revealing of knowledge and its implications for innovative activity.Academy of Management Review,38(2), 270-291. Boudreau, K. J., Lakhani, K. R. (2013). Using the crowd as an innovation partner.Harvard business review,91(4), 60-69. Durst, S., Runar Edvardsson, I. (2012). Knowledge management in SMEs: a literature review.Journal of Knowledge Management,16(6), 879-903. Galliers, R. D., Leidner, D. E. (2014).Strategic information management: challenges and strategies in managing information systems. Routledge. Meier, P. (2012). Crisis mapping in action: How open source software and global volunteer networks are changing the world, one map at a time.Journal of Map Geography Libraries,8(2), 89-100. Muller, J. P., Yershov, V., Sidiropoulos, P., Gwinner, K., Willner, K., Fanara, L., ... Cantini, F. (2015, October). EU-FP7-iMARS: analysis of Mars multi-resolution images using auto-coregistration, data mining and crowd source techniques: A Mid-term Report. InEuropean Planetary Science Congress 2015, Trasforini, E., De Angeli, S., Fiorini, M., Rossi, L., Rudari, R. (2015, April). Use of crowd source, Open Data and EO-based information in flood damage assessment: the 2014 urban flood in Genoa. InEGU General Assembly Conference Abstracts(Vol. 17, p. 11756). Von Krogh, G. (2012). How does social software change knowledge management? Toward a strategic research agenda.The Journal of Strategic Information Systems,21(2), 154-164.